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    • Proposition

    • Resolution: Unresolved

    • None

    • 3

    • We collect Jira Service Desk-bound feedback from various sources, and we evaluate what we've nerveless when planning our product roadmap. To empathize how this slice of feedback will exist reviewed, meet our Implementation of New Features Policy.

    Description

      When discussing issues with customers using service desk-bound, it not possible for the customer to sort their requests by cardinal for instance. The default sort is past latest update. When discussing issue over the phone and updating concurrently, the list gets resorted all the time.

      It would be extremely useful when you could sort using the headers in the request list.

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          duplicates

          Suggestion - JSDSERVER-357 Permit Customers to Sort Current Requests

          • Under Consideration
          is related to
          relates to

          Suggestion - JSDCLOUD-4326 In the customer portal, customers cannot sort requests

          • Closed
          mentioned in

          (iii mentioned in)

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              Dates

                Created:
                Updated:

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